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  Warranty & Warrant Registration    
       
 

As of January 1, 2002 BDM introduced a NEW five-year warranty on Buffalo Vacuum Formers, Model Trimmers and Buffalo Vibrators. BDM Canada warranties only cover merchandise purchased from AUTHORIZED DISTRIBUTORS IN CANADA.

       
 
       
 

Product Warranty

Bolton Dental Manufacturing Incorporated warrants products to be free from defects in material and workmanship in original conditions with the following qualifications:

  1. The product will be used under the conditions for which it has been designed.
  2. The product will be operated in a controlled manner.
  3. The products will be used under the proper environmental conditions.
  4. The customer must maintain the product as specified in the individual product instructions.
  5. The product will be under warranty for the period specified under the heading "Warranty Period."

Instruments, tools, electrical and mechanical equipment, and accessory devices which are mishandled, used incorrectly, or used for a purpose other than that for which they were designed and intended, will void warranty coverage.

 

To validate your warranty, submit the completed warranty information immediately upon installation of the product.

Warranty Claims

Should your product require factory service or attention within the warranty period, Buffalo will elect to make the necessary repair or replacement at no charge, provided the product is delivered prepaid to the proper address.

It is recommended that returns be adequately insured against carrier damage or loss.

All claims should describe the specific problem for accurate analysis and evaluation, date of filing the warranty information, product installation date, and Dealer name and address.

No product replacement by the Dealer is allowed without prior authorization by Bolton Dental Manufacturing Incorporated.

       
 
       
  Warranty Period    
       
 

Handpieces
Air drive, Cord Drive, Cable Drive, Prophy Angles, Contra Angles, and Amalgam Packer Instruments are under warranty for SIX MONTHS from the date of original installation by the consumer/purchaser. This warranty excludes chucks which must be replaced as wear indicates.

Electrical and Mechanical Equipment
These products are under warranty for a period of ONE YEAR from the date or original installation by consumer/purchaser.

Amalgam Carriers
Are under warranty for ONE YEAR from the date of purchase. The instruments must have original parts and construction. Barrels or tips which are completely or partially clogged with amalgam, causing the plunger to be inoperative, to bind or to stick, are not considered defects. Carriers must be maintained immediately after use for proper operation and warranty fulfillment.

  Factory Repair
Repairs made under warranty will be honored until the completion of the original product warranty period. Out-of-warranty items will be repaired with factory replacement parts covered by our Product Warranty for a period of 90 DAYS.

Expiration Dated Materials
Are warranted for their individually indicated times.

       
 
       
  Warranty Registration Via Email   Warranty Registration via Regular Mail
       
 

Simply complete and E-Mail the product registration form to Buffalo Dental for fast and easy warranty registration!

Remember to note the Product Serial Number, Purchase date, Installation Date, and Dealer Information on your Product Instruction Manual for future reference.

  Complete and mail the Warranty Registration Card included with your new Buffalo Dental product.
       
       
 
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